Responsible Gaming
Introduction
At Parimatch, we are committed to promoting responsible gaming practices. Gaming should be enjoyed as a form of entertainment only, never as a way to earn money or solve financial problems. We encourage all our players to gamble within their means and to maintain control over their gaming activities at all times.
Age Verification
Parimatch is strictly for users who are 18 years of age or older, or the minimum legal age as prescribed by Indian law, whichever is applicable in your jurisdiction. We take age verification seriously and reserve the right to request proof of age at any time. If you are underage, please do not register or participate in any gaming activities on our platform.
Warning Signs of Problem Gambling
If you experience any of the following warning signs, you may be developing a problem with gambling. Please seek help immediately:
- Spending more time or money on gaming than intended
- Chasing losses by gambling more to recover money lost
- Hiding your gambling activities from friends or family
- Feeling anxious or irritable when not gaming
- Neglecting work, studies, or personal relationships due to gaming
- Using gaming as a way to escape problems or negative emotions
- Borrowing money to finance gaming activities
- Lying about the amount of time or money spent on gaming
- Failed attempts to reduce or stop gaming
- Jeopardizing relationships, employment, or educational opportunities
Self-Help Tools
Parimatch provides several tools to help you maintain control over your gaming:
- Deposit Limits: Set a maximum amount you are willing to deposit within a specified time period (daily, weekly, or monthly)
- Loss Limits: Establish a maximum amount you are willing to lose during a gaming session
- Reality Checks: Enable pop-up reminders during gaming sessions to help you stay aware of time spent
- Self-Exclusion: Temporarily or permanently exclude yourself from the platform if you feel your gaming is becoming problematic
To access these tools, please visit your account settings or contact our customer support team.
Support Organizations
If you or someone you know is struggling with problem gambling, help is available. Below are reputable organizations in India and internationally that provide support:
India
- All India Gaming Federation (AIGF): Promotes responsible gaming standards and provides resources for problem gambling support
- Gamblers Anonymous India: Peer support groups and counseling services for individuals affected by problem gambling
- AASRA (Astitva Assistance for Family Members): Helpline: 9820466726 | Website: www.aasra.info | Support for individuals and families affected by gambling addiction
- iCall: Helpline: 9152987821 | Website: www.icallhelpline.org | Mental health support including gambling-related concerns
International Support Services
- GamCare (United Kingdom): www.gamcare.org.uk | Free, confidential support for problem gambling
- GamStop (United Kingdom): www.gamstop.co.uk | National self-exclusion scheme
- Gambling Help Online (Australia): www.gamblinghelponline.org.au | Free and confidential support
- Responsible Gambling Council (Canada): www.responsiblegambling.org | Information and resources
- National Council on Problem Gambling (United States): www.ncpgambling.org | Helpline: 1-800-522-4700
Call to Action
If you believe you have a problem with gambling, please reach out for help immediately. Problem gambling is treatable, and support is available. Contact one of the organizations listed above or speak with a trusted friend or family member. Your well-being is our priority.
Remember: Gaming should be fun and entertaining. If it stops being enjoyable, it's time to seek help.